Clear terms for voluntary donations.
This policy explains online donation processing, receipts, duplicate or erroneous payments and refund requests.
Voluntary donations
Donations to Sambhawna Youth Club are voluntary contributions intended to support its charitable and community-development objects. Donors should review the amount and donor information before confirming payment.
Online payment processing
Online donations are processed through Razorpay. Sambhawna Youth Club's website creates the donation order and verifies the payment result, but does not collect or store card numbers, CVV, UPI PINs, OTPs or online-banking passwords.
Receipts
For verified captured online payments, the website generates a computer-generated donation receipt and makes it available for immediate download. A copy is also sent to the donor email when the hosting mail service successfully accepts the message. Bank-transfer receipts are issued after the organisation verifies the bank credit and donor details.
Refunds and cancellations
Successfully processed charitable donations are generally treated as final once accepted and applied to charitable purposes. If you believe a payment was duplicated, processed for an incorrect amount, or made in error, contact the organisation promptly at support@sambhawana.in with the payment reference and supporting details. Any refund request will be reviewed after verification and handled in accordance with applicable law, payment-gateway rules, banking processes and the status of the donation.
Failed or interrupted payments
A checkout attempt does not create a receipt unless the website can verify the payment and confirm that the expected donation amount has been captured. If an amount appears debited but the website does not confirm the donation, contact your bank/Razorpay as appropriate and send the payment reference to the organisation for reconciliation.
80G and tax matters
The website displays Sambhawna Youth Club's current provisional 80G approval details. A donation receipt is an acknowledgement of payment; final tax eligibility depends on applicable Income-tax law, permitted payment modes, donor information and statutory reporting. Donors should retain their payment record and receipt.
Contact
G-454/12 (Near Kali Mandir), Sangam Vihar, Hamdard Nagar, New Delhi - 110062
Email: support@sambhawana.in
Phone: +91 9811254494